"Believe or not, in the beginning I don't expect so much from BoltCRM. But now I have to say BoltCRM has really given much surprise, centralized management, sales, orders and invoice perfectly integrated, all these are really the keys to help our company boosting profit in the past three years!"

Elisa Donnert, CEO of Armita

Customers info :

Armita is a Non Profit Educational Foundation created to promote Best Practices on Corporate Knowledge Management. This foundation has a single office and many independent working groups on several universities. Armita publishes its own magazine distributed by subscription in electronic or paper format. There is also a website and a Forums system where contributors can ask they questions and share ideas with other users. Armita organices a conference 4 times a year.

What They done :

Subscribers and Contributors

Armita uses BoltCRM's Contact Management module to keep a list of subscribers for the electronic and paper magazines. A database of potential contributors is also maintained. For each Conference, Armita can send invites to subscribers, press and all other interested people using BoltCRM Email Management module.

Contact Details Management

Armita's Editorial Department uses BoltCRM's Contact Management module to create Pdf files from BoltCRM tables. Saving contact details being Pdf file is really make Armita's staff easy maintenance and management of Armita's subscribers and contributors. Monthly newsleters are also generated with a template system and easy to save into Pdf files, so several messages can be sent in a short time with an attractive appearance.

Resources Directory

As a part of its website, Armita maintains an extensive Resources Directory about knowledge management. Resources are catalogued by type: companies, institutions, people, papers, books, websites... This directory is maintained with the Contacts Management module. Each resource has a category, URL, postal address and any other interesting data.

Local Network Corperation

Armita uses the Intranet Module to do internal collaborative tasks. With this module, any user can create a meeting or see pending tasks for a working group. Armita also uses the Corporate Library module to maintain a repository of relevant documents, all indexed and archived.

Results :

BoltCRM is an advantage for boosting Armita's efficiency , as now they can:

• Maintain and manage a centralized contact database for different persons: subscribers, contributors, press, students, et at different cataloge.

• Easy saving personalized newsletters to archive.

• No dulplicated contact exist and working seems under one office.